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Careers at Silverback Social

Silverback Social is the world’s leading social media agency. We enable top brands and advertisers, to connect with more than a billion customers through Facebook, Twitter, Pinterest, Google, Youtube, and more.

We’re unique because we provide premium level social media community management,  custom social media creative and generate powerful reporting.  We’re a painkiller, not a vitamin.

Silverback Social is a high-energy and rapidly growing social media agency. These are the positions we’re currently hiring for: 

SALES

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Silverback Social

Director of Sales | Commission Only

Silverback Social is the world’s leading social media agency. We enable top brands and advertisers, to connect with more than a billion customers through Facebook, Twitter, Pinterest, Google, Youtube, and more. We’re unique because we provide premium level social media community management,  custom social media creative and generate powerful reporting.  We’re a painkiller, not a vitamin. Silverback Social is a high-energy and rapidly growing social media agency.

We are seeking additional senior sales professionals to support our rapid growth. The ideal candidate has a proven track record of success in digital media sales and a strong understanding of social media advertising. You will be responsible for calling on clients of all levels as well as advertising agencies. You must have a consultative sales approach—and come up with ground-breaking concepts. If you want to take part in the social media revolution and join the coolest company north of Silicon Alley, send us your resume now.

Responsibilities

  • Understand Silverback Social’s business model, and the evolution of internet advertising
  • Identify and close digital brand/agency decision makers
  • Achieve the company’s annual sales goals
  • Consistently meet or exceed sales goals
  • Manage accounts effectively to drive recurring revenue
  • Be creative and think “out of the box”
  • Negotiate contracts

Qualification 

  • Pro-active, results-driven, hit the ground hard, get it done attitude (a must)
  • 4+ years of media/digital sales and or ad agency experience. Social Media sales a plus.
  • Personable, excellent writing, communication and presentation skills
  • Ability to author a comprehensive RFP response
  • Independently motivated
  • Strong contacts with consumer products marketers, ad agencies, PR firms, digital agencies and promotional firms
  • Proven track record of success driving revenue through the development of long-term strategic relationships
  • Demonstrated track record of structuring and managing complex negotiations to successful closure and delivery (at a 6-figure level)
  • Thorough understanding of Social Media
  • Intense interest in Social Media and the interactive space

The Director of Sales will be a member of the Sales and Business Development team, and report directly to the CEO.

For more information, please email us at [email protected] Otherwise, hit the apply here button and please submit a digital portfolio with resume submissions.

DESIGNER

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The Designer will transform creative vision into jaw-dropping on and offline digital experiences for our clients.

You’ll be conceiving, crafting and executing different types of creative content using various graphic design platforms (Adobe CS, etc.).  You’ll be responsible for developing and executing design standards of visual collateral for major brand accounts, specific campaigns and self-generated ideas including typography, grid, layout and color palette, all while maintaining the brand “look” and “feel” of our clients.  You’ll assist in the development of all major components of campaigns including micro-sites and multi-platform initiatives. In this role, you’ll also work directly with our CEO to develop cutting edge presentation decks.  We want someone who loves to see a story through from beginning to end, who will focus solely on creating these stories in presentation form while making sure we’re buttoned up both externally and internally.

Your Mission, should you choose to accept it: Design concepts and create engaging visuals that make our clients swoon and activate their social communities across various platforms.  We want your designs to make our clients stand out from the rest.

Requirements: 

2+ years experience at an interactive or design agency

– Experience in designing/developing cutting edge ad campaigns, micro-sites and social visual collateral with innovative and creativity

– Experience in production and execution

– Strong conceptual/strategic thinking

– Expert level Photoshop, Illustrator, HTML, CSS and Flash skills

A Major Plus:

– Illustrate and/or animate in 2D/3D

– Shoot/edit/produce video

– Take amazing photographs with DSLR, iPhone/Android or Point and shoot camera

For more information, please email us at [email protected]lverbacksocial.com. Otherwise, hit the apply here button and please submit a digital portfolio with resume submissions.

COMMUNITY MANAGER

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The Community Manager will actively monitor and engage with our client’s online communities on a multitude of social platforms.  The Community Manager will manage and guide conversations that revolve around our brands by managing content calendars, monitoring real-time online social conversations (including those on blogs, etc.) and participating as the voice of the brand in those conversations.

Your mission, should you choose to accept it: Establish a presence for our partners and integrate their messaging into the community in a relevant and realistic way on various social media platforms.  Ensure this messaging is compelling and valuable and inspires action on behalf of the members of social communities.  In this role, you will work with our Social Community Manager

Requirements:

– Excellent communication skills, as well as superior writing skills

– Demonstrates an active use of social media, as well as engaging as a “voice of a brand”

– Ability to monitor conversations, as well as track and analyze data/metrics to provide insights on how to improve and drive key messaging and campaign initiatives

– Brainstorm and strategize social media ideas and campaigns based on client goals and expectations

– Responsible for day-to-day interactions and conversations on behalf of our clients: not only communicate their brand messaging but also engaging with the social communities that are talking about the brand or any relevant component of that brand (industries, partners, etc.).

– Run and support knowledge sharing of ideas through weekly meetings

– Visualize and conceptualize findings into analysis and reporting process as well as delivery/presentation to clients

– Proactively stay up to date on evolving platform changes as well as new social media tools and networks and how other organizations use them and how they can benefit our clients

– Identify and recommend action related items to observations, opportunities and insights

For more information, please email us at [email protected] Otherwise, hit the apply here button and please submit a digital portfolio with resume submissions.

MICRO-CONTENT PRODUCER

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The Micro-Content Producer specializes in creating value for our clients with “real-time” creativity and innovation.

You have a unique understanding of not only the brand platform, but the brand’s social community and have a passion for using visual content to tell a story on every social platform.   You have a keen eye for design and are highly observant, being able to take advantage of culturally relevant opportunities and trends.  We need you if you can execute quickly, you have experience in Photoshop and Illustrator or another graphic program to create unique and visually engaging content that resonates with our client’s social communities and captures a larger audience as a result of it’s individuality.  You must be able to manage your time well and get creative in the moment, seeing every event as an opportunity to make things happen on behalf of our clients (think Oreo, during this year’s SuperBowl!).  You will work directly with our Sr. Brand Strategist in this position.

Your mission, should you choose to accept it: You’ll work within a team structure to assist us in writing and developing content that honors the brand while maintaining individuality and setting the brand apart.  You’ll have the ability to design content appropriate for each social platform.  Your design skills will help us conceptualize beyond the content calendar and set our clients apart from the rest.

Requirements:

– A bachelor’s degree and 1 – 3 years of experience designing

– 2 – 4 years experience Photoshop, Illustrator or another similar graphic design program

– A portfolio of work you’ve completed before

– The ability to effectively communicate your ideas and collaborate with various teams

– An aptitude for time management, organization and communication

– Strong conceptual and brainstorming skills

– The ability to capture, speak and write in a brand’s voice, including writing without typo or delay with general editorial responsibilities.

– Curiosity and a burning desire to learn more about all things web, social and mobile and work at a growing start-up

For more information, please email us at [email protected] Otherwise, hit the apply here button and please submit a digital portfolio with resume submissions.

SOCIAL MEDIA INTERN

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We are looking for a self-motivated social media marketing intern who is creative, outgoing, and eager to learn. The candidate must be ready to adapt to rapid change as characteristic of a start-up organization like Silverback Social.  This is a highly demanding position so we are looking for students who are comfortable balancing a heavy workload. Social media is more than just posting simple statuses on Facebook, so those looking for easy credit need not apply.

Applicants must keep in mind, again, that this is an internship at a startup, so you will be just as much a part of the team as everyone else. This means you will be expected to contribute and won’t be delegated to do senseless tasks.  You will be a key part in helping Silverback to become the premier social media agency in the world, so motivation is a requirement!

Responsibilities

  • Assist team members with daily tasks
  • Monitor trends and key points of interest in social media and digital marketing
  • Data management
  • Research new findings in the digital space and write reports on said findings
  • Formulate blog post topics

Qualifications

  • Digitally savvy
  • Must have at least a Facebook, Twitter, and LinkedIn
  • Active blog a big plus
  • Basic SEO knowledge
  • Copywriting experience

For more information, please email us at [email protected] Otherwise, hit the apply here button and please submit a digital portfolio with resume submissions.